Privacy Policy for Chiang Mai Neurofeedback Center
This Privacy Policy explains how Chiang Mai Neurofeedback Center collects, uses, stores, and protects personal information related to website usage, neurofeedback services, QEEG brain mapping, communication forms, and clinical inquiries.
Last Updated: May 2026
At Chiang Mai Neurofeedback Center, accessible from www.neurofeedback-chiangmai.com, we are committed to protecting the privacy, confidentiality, and security of visitors who access our website and contact our clinic.
This Privacy Policy explains what information may be collected through our website, how it may be used, and the choices available to users regarding their personal information.
By using this website, you consent to the practices described in this Privacy Policy.
1. Website Purpose
This website provides general educational information about Neurofeedback, QEEG Brain Mapping, EEG-based brain training, brain connectivity and neurophysiology, NeuroGuide, Z-Score Neurofeedback, and clinical services offered by Chiang Mai Neurofeedback Center.
Information provided on this website is intended for educational and informational purposes only and does not constitute medical diagnosis, treatment, psychiatric care, or individualized medical advice.
Use of this website does not establish a clinician-patient relationship.
2. Information We May Collect
Personal Information
Users may voluntarily provide information such as name, email address, phone number, country or location, and information submitted through contact forms or email communication.
Health-Related Information
Some visitors may voluntarily provide information related to neurological concerns, cognitive symptoms, attention or sleep issues, mental performance concerns, or brain health inquiries.
Users are advised not to submit highly sensitive medical information through website forms or unsecured email communication.
Technical Information
We may automatically collect technical information including IP address, browser type, device type, operating system, referral pages, date and time of access, and website usage behavior.
This information helps us improve website functionality, performance, and security.
3. How We Use Information
Information collected through this website may be used for responding to inquiries, scheduling consultations or assessments, improving website functionality, website analytics, security monitoring, internal administrative purposes, and improving educational website content.
We do not sell personal information to third parties.
4. Cookies and Analytics
This website may use cookies and analytics technologies to improve user experience and understand website usage patterns. These technologies may include Google Analytics, server log analysis, browser cookies, and performance or functionality tracking.
Cookies may collect information such as device/browser information, session activity, and website navigation behavior.
Users may disable cookies through their browser settings. Disabling cookies may affect certain website functionality.
5. AI and Third-Party Technologies
Certain administrative, educational, or content-related functions of this website may utilize artificial intelligence technologies or third-party service providers, including services provided by OpenAI, website hosting providers, analytics providers, security services, and performance services.
Users should avoid submitting highly sensitive personal, medical, psychiatric, or confidential information through AI-powered systems, website forms, or unsecured communication channels.
Third-party providers may process limited technical or submitted information as part of their services.
6. Data Sharing
We do not sell or rent personal information.
Information may be shared only when necessary with trusted third-party service providers involved in website hosting, website security, analytics, technical maintenance, and communication systems.
Information may also be disclosed if required by applicable law, legal obligation, or regulatory authority.
7. International Data Transfers
Chiang Mai Neurofeedback Center operates in Thailand, but some third-party services used by this website may process data in other countries.
By using this website, users acknowledge that information may be transferred, processed, or stored internationally in accordance with applicable laws and security standards.
8. Data Retention
We retain personal information only for as long as reasonably necessary for communication purposes, legal obligations, security purposes, administrative records, and service-related inquiries.
Information that is no longer required may be deleted or anonymized.
9. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect information submitted through this website.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users submit information at their own discretion and risk.
10. Your Rights
Depending on applicable laws and jurisdiction, users may have rights including the right to request access to personal information, request correction of inaccurate information, request deletion of personal information, withdraw consent where applicable, and object to certain processing activities.
Requests may be submitted using the contact information below.
11. Children's Privacy
This website is not intended for unsupervised use by children under the age of 13.
We do not knowingly collect personal information directly from children without parental or guardian involvement.
Parents or guardians who believe a child has submitted personal information may contact us to request removal.
12. External Links
This website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of external websites.
Users should review the privacy policies of any external websites they visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, website functionality, technology, operations, or legal requirements.
Updated versions will be posted on this page with a revised “Last Updated” date.
14. Additional Information
For more information about our neurofeedback and QEEG services, please visit our Neurofeedback and QEEG services page.
Additional information about neurofeedback training, QEEG brain mapping, and common clinical questions can be found on our Frequently Asked Questions About Neurofeedback page.
If you have questions regarding this Privacy Policy or our services, please Contact Chiang Mai Neurofeedback Center.
15. Contact Information
Chiang Mai Neurofeedback Center
Website: www.neurofeedback-chiangmai.com
Email: info@neurofeedback-chiangmai.com
Location: Chiang Mai, Thailand